Ishtar Gate is licensed by VISA for issuing, acquiring and e-commerce activities, it’s also important to mention that Ishtar Gate is an independent company not affiliated with a bank, which allows the company to provide the following services with transparency and objectivity:
Licensing Services
Anti-Fraud
Dispute Management
Designing & Issuing Cards
Compliance
Consulting Services
Ishtar Gate also has a working data processing center in Baghdad, which is one of the most modern, advanced, and secure data centers in Iraq, as it was designed with international specifications to ensure the security and protection of information. The company has also contracted with international companies specialized in the field of technology, cards and payment systems, such as S2M, THALES, CISCO, HP, and FORTINET, and the company is also working on building an alternative data center for disaster recovery to meet the requirements of the Central Bank of Iraq and According to the highest international standards and best practices, to ensure the continuity of services.
Ishtar Gate works within the directions of the Central Bank to build the comprehensive electronic payment Echo System and to provide an integrated service for the development of electronic payment systems in terms of: Products & Services: as tools to enable all Iraqis to implement electronic payment services, including the unbanked (such as prepaid cards) Communication & Distribution Channels: to ensure safe and convenient access to electronic payment services across Iraq (such as: automatic teller machines (ATM), points of sale (POS), and payment channels via the cell phone (mobile) and via the Internet) Technology Infrastructure: to ensure the speed and accuracy of operations, including building a system of linking billers and banks so that customers can make their payments electronically.
Ishtar Gate applies the highest standards of protection and safety such as PCI DSS & ISO 27001 to its systems and programs to ensure the safe management of card operations, in addition to providing and implementing mechanisms and programs to combat fraud and combat money laundering and terrorist financing through Real Time Systems
Experience in electronic payment applications and management, including the efficient and effective issuance of smart cards and the accumulated experiences to support such type of programs.
The company has a specialized customer service center to ensure that all kinds of support and assistance are provided to all service recipients around the clock, 24/7/365, free of charge.
The experience of the Ishtar Gate staff is invested in continuous research and development through the permanent development of innovative products and solutions aimed at serving customers and the local community in a manner that ensures the achievement of the strategic financial inclusion plan.
Believing in the Ishtar Gate’s role in working on continuous awareness spreading of the methods of using and protecting the card, the company will spare no effort to use all types of communication methods with the beneficiaries and to change the behavior of cash usage according to the directions of the Central Bank of Iraq.
